Mentoring Terms & Conditions - digital.twin.by Ewa Kułakowska

Mentor – Ewa Kułakowska, working on behalf of ETF Przemysław Kułakowski NIP: 8212537128 REGON: 383220153 Jana Kazimierza 66/111 01-248 Warszawa
Mentee – the individual who purchased the Mentoring Program (“Mentoring”) or was designated by the Purchaser.

This Agreement covers participation in a Mentoring Program (the “Mentoring”).
The Mentor agrees to deliver the Mentoring and the Mentee agrees to participate, in accordance with the Training Plan.
The Mentoring consists of a number of 60-minute sessions, selected by the Mentee based on the Mentor’s availability (if applicable, the maximum number of sessions per week shall not exceed 2).
One 15-minute introductory session (“Consultation”) is offered free of charge, only for the first purchase.
The Mentor will create the Microsoft Teams meeting invitation for each session, but the Mentee must first contact the Mentor to agree on a suitable date and time before the invitation is sent.
The Agreement is for a fixed term based on the Mentee’s selected package and starts on the date of the first payment.
Sessions must be completed within the agreed term.
By purchasing and scheduling sessions, the Mentee acknowledges and agrees that the right of withdrawal under Polish and EU consumer law is waived once the service begins.

Mentor shall:
1. Present and review the Training Plan with the Mentee.
2. Conduct sessions diligently using professional expertise in Java software engineering, leadership, and career development.
3. Deliver sessions according to the agreed schedule.
4. Start and end sessions punctually.
5. Maintain professional, respectful communication during all interactions.
Mentee shall:
1. Schedule each session separately.
2. Participate actively and complete tasks assigned by the Mentor.
3. Be punctual and present for scheduled sessions.
4. Be open to feedback and growth.
Protection of Materials
1. All materials provided by the Mentor are protected by copyright and intended for the Mentee’s personal, non-commercial use only.
2. Copying, sharing, or reproducing them without written consent is prohibited. In case of unauthorized use, a contractual penalty of 500 EUR per incident applies,
3. up to a maximum of 2,500 EUR. The Mentor may seek additional compensation if actual damages exceed this amount.
4. Penalties are payable within 7 days of notification.
Limitation of Liability
1. The Mentor shall not be liable for indirect or consequential damages arising from the Mentoring, including errors or omissions in training materials or their relevance.
2. This limitation shall not apply to damages resulting from willful misconduct or gross negligence by the Mentor.

All sessions are conducted online via Microsoft Teams.
Both camera and microphone must remain on during sessions to ensure effective communication.

The Agreement terminates automatically at the end of the fixed term.
The Mentor may terminate the Agreement immediately in case of:
1. Mentee’s serious negligence in fulfilling obligations described in § 3.2;
2. technical failures on the Mentee’s side (e.g., persistent connection issues preventing participation);
3. non-payment;
4. two unexcused absences or repeated lateness;
5. inappropriate behavior (e.g., profanity, aggression, damage to materials).
The Mentee may terminate the Agreement immediately if the Mentor:
1. cancels two sessions without notice;
2. behaves unprofessionally;
3. is repeatedly late.
No refunds are granted for unused sessions in cases described in § 5.2.

A 10-minute grace period applies.
If the Mentee is more than 10 minutes late, the Mentor may cancel the session.
If the Mentor is more than 10 minutes late, the Mentee may cancel and reschedule.
If the Mentor cancels, a new time will be arranged.
The Mentee may reschedule once per session, within the same week. Requests for additional rescheduling or rescheduling outside the same week may be declined at the Mentor’s discretion.
Schedule changes must be requested at least 24 hours in advance.
Late cancellations by the Mentee result in forfeiture of the session (an additional session purchase will be required).
The Mentee is responsible for ensuring timely payment before each session. The Mentor may refuse to conduct a session if payment has not been received.

The Mentee must provide: name, address, email, and phone number.
The Mentor may request additional data as required by law.
Personal data will be processed in accordance with applicable data protection regulations solely for the purpose of delivering the Mentoring services and maintaining communication.
The primary method of communication will be email.
The Mentee has the right to access, correct, or request deletion of their personal data, and to restrict or object to processing, in accordance with GDPR. Requests should be sent to digital.twin.by@gmail.com.
Data Security: The Mentor implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
Data Retention: Personal data will be retained only as long as necessary to fulfill the purposes of the Mentoring Program or to comply with legal obligations.
Consent and Withdrawal: By participating in the Mentoring Program, the Mentee consents to the processing of their personal data for the purposes described in this Agreement. The Mentee may withdraw consent at any time by contacting the Mentor at digital.twin.by@gmail.com. Withdrawal of consent may affect the ability to continue participation in the Mentoring Program.
Policy Updates: The Mentor reserves the right to update this Personal Data and Privacy section. Significant changes will be communicated to the Mentee via email or other provided contact methods.

This Agreement is governed by Polish law.
Any disputes shall be resolved by a competent court in Warsaw, Poland.
This Agreement enters into force on the date of the first payment by the Mentee.
Any amendments must be made in writing and signed (or confirmed electronically) by both parties.5. Neither party shall be liable for delays or failure to perform obligations under this Agreement due to causes beyond their reasonable control, including but not limited to natural disasters, pandemics, internet outages, or other force major events.